Hi. First, my name is no longer Leon Ernest Connell. It is now Ernest Lemuel Waith, leg...

GetHuman-leonecon's customer service issue with SunTrust Bank from May 2019

Help with my SunTrust Bank issue
The issue in GetHuman-leonecon's own words
Hi. First, my name is no longer Leon Ernest Connell. It is now Ernest Lemuel Waith, legally. When I first learned that I owed Suntrust money was when my family and I evacuated FL due to Hurricane Irma and we lost everything. I tried making contact with no success. Since then, it has been difficult financially to make any payment.**I know this may be asking too much and if so, I apologize but wanted to ask. I am ** years old and have been taking care of my family for some time now and financially, it has been too great to bear. I am asking if this bill can be fully discharged? I am taking care of my mom and my * other siblings and although there is financial assistance option to pay the bill, the amount would still be hard to come up with. **I understand if you're not able to do this, but thought I'd ask. Thank you in advance. Blessings.

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SunTrust Bank

Customer service issue
Reported by GetHuman-leonecon
May 20th, 2019 - 2 years ago
Fixed
Seen by 5 customers so far
Similar issue to 1284 others
0 customers following this
Items needed
PIN on Account
Account Holder Name
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Account Number

Timeline

GetHuman-leonecon started working on this issue
May 20th, 2019 7:29pm
GetHuman-leonecon confirmed the issue is fixed. Hooray!
May 20th, 2019 7:31pm

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