I received the email below, I was not able to copy the Sunpurportedly from Suntrust (I...

GetHuman2954113's customer service issue with SunTrust Bank from May 2019

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PIN on Account, Account Holder Name, Phone Number, Email on Account, Billing Address, Last 4 of Social Security, and Account Number
The issue in GetHuman2954113's own words
I received the email below, I was not able to copy the Sunpurportedly from Suntrust (I don't even have an account with Suntrust). * This exact email came to me previously, telling me the same thing, but naming a credit card account (I already reported it to that company). *Many of your customers are probably getting similar fraudulent emails:** Change in Settings* *Suntrust Online*Suntrust Online* *EccSTMT* **Hi, User* **We’re providing this notification for your account security, and additional action is required.**Due to system maintenance, all account holders are required to update their information.**Verify y*ur inf*rmati*n*Y*ur security is important t* us: We're continu*usly m*nit*ring y*ur acc*unt The security *f y*ur acc*unt is a t*p pri*rity f*r us and we want t* w*rk t*gether t* help pr*tect it..*Thank y*u f*r being *ur cust*mer.* *Remember :*This is a service email fr*m Chase Online. Please n*te that y*u may receive service emails in acc*rdance with y*ur Chase Online. service agreements, whether *r n*t y*u elect t* receive pr*m*tional email. Please d *n't reply directly t* this aut*matically generated email message.*Read *ur Priv*cy N*tice.*Chase Online., N.A. Member FDlC. Equal H*using Lender ***** Chase Online. C *rp*rati*n. All rights reserved.***Suntrsut Online, **** S. Congress Ave, Palm Springs, FL ******SafeUnsubscribe* *****@***.com*Update Profile * About our service provider*Sent by *****@***.com in collaboration with*Constant Contact*Try email marketing for free today!

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SunTrust Bank

Customer service issue
Reported by GetHuman2954113
May 20th, 2019 - 2 years ago
Not resolved
Seen by 47 customers so far
Similar issue to 1283 others
0 customers following this

Timeline

GetHuman2954113 started working on this issue
May 20th, 2019 3:32pm