Hi, I live in the UK, I'm a UK resident and don't have a Social Security number. Once a...

GetHuman1708642's customer service issue with SunTrust Bank from December 2018

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Help with my SunTrust Bank issue
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Before contacting them, items GetHuman1708642 may need:
PIN on Account, Account Holder Name, Phone Number, Email on Account, Billing Address, Last 4 of Social Security, and Account Number
The issue in GetHuman1708642's own words
Hi, I live in the UK, I'm a UK resident and don't have a Social Security number. Once again I can't log-on to my account, *rd time this year, I can't phone a free phone number from the UK so can't us your "reset my password" form. I have to get onto your CHAT line but that option dose not always come up, can you tell me what * digit number you have for my " Last * digits of my Social Security number" Peter Gordon.
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SunTrust Bank

Customer service issue
Reported by GetHuman1708642
Dec 7th, 2018 - 6 mons ago
I have an issue with SunTrust Bank too
Not resolved
Seen by 2 customers so far
Similar issue to 740 others
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Timeline
GetHuman1708642 started working on this issue
Dec 7th, 2018 8:34am