Hello my name is hassane ghanbouri*I had been a Suntrust bank client for * years now an...

GetHuman1525900's customer service issue with SunTrust Bank from November 2018

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Help with my SunTrust Bank issue
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Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman1525900's own words
Hello my name is hassane ghanbouri*I had been a Suntrust bank client for * years now and had never been charged for an overdraft before.While I was checking my account statement I was chocked and surprised that I had been charged * times for * times using my debit card and was more surprised that NOBODY from Suntrust bank had contacted me to let me know either by email ,text message or a phone call which made me think its a non professional act and fraud action also I had never ever authorized to let me use my card while my account is negative knowing that I have just open this new business account and started a job so if I knew that my account has no funds I will never use my card and I will also never allow any deposits to go to my account that makes sense ?*Also this is the first time I am in such a situation and you have my records to check on that .*So please I want my funds to be returned as soon as possible to my account because it’s illegal thanks a lot

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SunTrust Bank

Customer service issue
Reported by GetHuman1525900
Nov 8th, 2018 - 4 years ago
Not resolved
Seen by 29 customers so far
Similar issue to 618 others
0 customers following this


GetHuman1525900 started working on this issue
Nov 8th, 2018 8:55pm

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