Hello my name is hassane ghanbouri*I had been a Suntrust bank client for * years now an...

GetHuman1525900's customer service issue with SunTrust Bank from November 2018

10 views | 618 similar | 0 following
Help with my SunTrust Bank issue
Next: our robot will wait on hold for GetHuman1525900 to get a SunTrust Bank rep on the line!
Always use the GetHuman Phone to call SunTrust Bank. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1525900's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1525900 may need:
PIN on Account, Account Holder Name, Phone Number, Email on Account, Billing Address, Last 4 of Social Security, and Account Number
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman1525900's own words
Hello my name is hassane ghanbouri*I had been a Suntrust bank client for * years now and had never been charged for an overdraft before.While I was checking my account statement I was chocked and surprised that I had been charged * times for * times using my debit card and was more surprised that NOBODY from Suntrust bank had contacted me to let me know either by email ,text message or a phone call which made me think its a non professional act and fraud action also I had never ever authorized to let me use my card while my account is negative knowing that I have just open this new business account and started a job so if I knew that my account has no funds I will never use my card and I will also never allow any deposits to go to my account that makes sense ?*Also this is the first time I am in such a situation and you have my records to check on that .*So please I want my funds to be returned as soon as possible to my account because it’s illegal thanks a lot

GetHuman1525900 did not yet indicate what SunTrust Bank should do to make this right.

How GetHuman1525900 fixed the problem

We are waiting for GetHuman1525900 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get SunTrust Bank's attention and get better help faster. Tap below to get started.
Having SunTrust Bank issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1525900 fixes it.
This email address isn't valid

SunTrust Bank

Customer service issue
Reported by GetHuman1525900
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 618 others
0 customers following this

Timeline

GetHuman1525900 started working on this issue
Nov 8th, 2018 8:55pm

Free Moving Concierge

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians