My issues are every pay day l'am to be paid when l go to the atm l receive my money l a...

GetHuman1523738's customer service issue with SunTrust Bank from November 2018

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The issue in GetHuman1523738's own words
My issues are every pay day l'am to be paid when l go to the atm l receive my money l always get half paid. The reason l say half paid is the l make a whole total amount but only get half of it! When l call to here my balance it gives me the first half like it'll be ***.** then it'll say l have an additional ***.**. When total it's ***.**. So l get the ***.** then l wait and go back to receive my ***.** but it's gone! When l question about it the bank in the safeway where l have direct deposit gives me a printout with other balances and amounts.l work hard for my money. I have a sick mother l care for. I just want my money. This has been going on now for a while and l need my money l work for! Please can you see that this stops. My name is Senecia Mona Burnett my *****************. My *SS*********. Thank You
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SunTrust Bank

Customer service issue
Reported by GetHuman1523738
Nov 8th, 2018 - 3 mons ago
I have an issue with SunTrust Bank too
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Seen by 4 customers so far
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GetHuman1523738 started working on this issue
Nov 8th, 2018 3:41pm