Its been almost a year since I was rudely forced to close my bank account with SunTrust...

GetHuman1468200's customer service issue with SunTrust Bank from November 2018

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The issue in GetHuman1468200's own words
Its been almost a year since I was rudely forced to close my bank account with SunTrust. I withdrew most of my money before the close out date but before i removed it all I asked what would happen to if I left any money in my account and I was told that I would be sent to me in a check. I left **.** in my account because I filed a dispute with SunTrust regarding a third party seller on a Dhgate site and I didn't want my account to close before my dispute transaction was released to my account. Its been almost a month and I haven't received my closing balance. I was told that the checked was mailed to the wrong address. At that time I went to a branch to void the check and send another one to my current address. Since then I have signed many forms and went to many SunTrust locations to get my issue resolved. This situation has became an absolute pain. I have been dealing with same issue for almost a year and it has been stressful to the max. I need to get my closing balance so this situation can be over.
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SunTrust Bank

Customer service issue
Reported by GetHuman1468200
Nov 2nd, 2018 - a mon ago
I have an issue with SunTrust Bank too
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Seen by 4 customers so far
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GetHuman1468200 started working on this issue
Nov 2nd 12:29am