I just became a customer of suntrust and I’m already having issues with the services. F...

GetHuman-ashyalaj's customer service issue with SunTrust Bank from October 2018

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The issue in GetHuman-ashyalaj's own words
I just became a customer of suntrust and I’m already having issues with the services. For whatever reason my account has encountered an overdraft fee. Upon calling customer service I was told that they could not help me because my account needed to be verified and to do so I would have to go into my local branch which did not make any sense due to the fact that I had already went into my local branch and verified my account with my husband and that is how the first deposit was made. And after verifying the account I spoke to someone in customer service regarding my debit cards so Im truly confuse as to why I*€*m having an issue now!
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SunTrust Bank

Customer service issue
Reported by GetHuman-ashyalaj
Oct 17th, 2018 - 3 mons ago
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GetHuman-ashyalaj started working on this issue
Oct 17th, 2018 7:17pm