I have a check that I am trying to deposit via the mobile app, however I am getting a m...

GetHuman1219435's customer service issue with SunTrust Bank from September 2018

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The issue in GetHuman1219435's own words
I have a check that I am trying to deposit via the mobile app, however I am getting a message saying that the app is unable to read the check. I have tried multiple times and have never had a problem with another check.
GetHuman1219435 did not yet indicate what SunTrust Bank should do to make this right.
I have an issue with SunTrust Bank too
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SunTrust Bank

Customer service issue
Reported by GetHuman1219435
Sep 27th, 2018 - 3 mons ago
I have an issue with SunTrust Bank too
Not resolved
Seen by 5 customers so far
Similar issue to 479 others
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Timeline
GetHuman1219435 started working on this issue
Sep 27th 8:03pm