N

GetHuman841361's customer service issue with SunTrust Bank from July 2018

Help with my SunTrust Bank issue
The issue in GetHuman841361's own words
Have online access restored ... Dont have online access. Need that since I have Parkinson's. Is the only way can move deposit into account. Since I can't it have been charged fees for not having minimal amount. Is this how people with disabilities get treated by your bank. **Want to have online access returned or close the account. If this is how people with disabilities get treated.
People with Parkinsons cant get to a branch like everyone else can
Restoring my online access
Contacted Suntrust online chat
I have an issue with SunTrust Bank too
How GetHuman841361 fixed the problem
Kept asking and finally found out that there were fraud charges on my account which nobody before bothered to check. Now have a fraud investigation to get money back that was lost due to fraudulent charges. Pays to be persistant and tell them you want answers.
Please help with my SunTrust Bank issue
Do you have a customer issue as well?
We can help you get SunTrust Bank's attention and get better help faster. Tap below to get started.
Having SunTrust Bank issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

SunTrust Bank

Customer service issue
Reported by GetHuman841361
Jul 2nd, 2018 - 10 mons ago
I have an issue with SunTrust Bank too
Fixed
Seen by 19 customers so far
Similar issue to 223 others
0 customers following this
Items needed
PIN on Account
Account Holder Name
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Account Number
Timeline
GetHuman841361 started working on this issue
Jul 2nd, 2018 1:29pm
GetHuman841361 indicated the issue is not fixed yet.
Jul 2nd, 2018 2:32pm
GetHuman841361 indicated the issue is not fixed yet.
Jul 2nd, 2018 2:33pm
GetHuman841361 indicated the issue is not fixed yet.
Jul 2nd, 2018 2:33pm
GetHuman841361 indicated the issue is not fixed yet.
Jul 2nd, 2018 2:34pm
GetHuman841361 indicated the issue is not fixed yet.
Jul 2nd, 2018 2:37pm
GetHuman841361 indicated the issue is not fixed yet.
Jul 2nd, 2018 2:38pm
GetHuman841361 indicated the issue is not fixed yet.
Jul 2nd, 2018 2:44pm
GetHuman841361 indicated the issue is not fixed yet.
Jul 2nd, 2018 4:35pm
GetHuman841361 indicated the issue is not fixed yet.
Jul 2nd, 2018 4:35pm
GetHuman841361 indicated the issue is not fixed yet.
Jul 2nd, 2018 4:36pm
GetHuman841361 indicated the issue is not fixed yet.
Jul 2nd, 2018 4:37pm
GetHuman841361 indicated the issue is not fixed yet.
Jul 2nd, 2018 5:27pm
GetHuman841361 indicated the issue is not fixed yet.
Jul 2nd, 2018 5:30pm
GetHuman841361 indicated the issue is not fixed yet.
Jul 2nd, 2018 5:32pm
GetHuman841361 indicated the issue is not fixed yet.
Jul 2nd, 2018 5:32pm
GetHuman841361 confirmed the issue is fixed. Hooray!
Jul 3rd, 2018 2:31pm