GetHuman841361's customer service issue with SunTrust Bank from July 2018
Help with my SunTrust Bank issue
The issue in GetHuman841361's own words
Have online access restored ... Dont have online access. Need that since I have Parkinson's. Is the only way can move deposit into account. Since I can't it have been charged fees for not having minimal amount. Is this how people with disabilities get treated by your bank. **Want to have online access returned or close the account. If this is how people with disabilities get treated.
People with Parkinsons cant get to a branch like everyone else can
Restoring my online access
Contacted Suntrust online chat
I have an issue with SunTrust Bank too
How GetHuman841361 fixed the problem
Kept asking and finally found out that there were fraud charges on my account which nobody before bothered to check. Now have a fraud investigation to get money back that was lost due to fraudulent charges. Pays to be persistant and tell them you want answers.
Please help with my SunTrust Bank issue
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