Loan payoff for * loans. I do not know account numbers

GetHuman816581's customer service issue with SunTrust Bank from June 2018

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The issue in GetHuman816581's own words
The problem: Loan payoff for * loans. I do not know account numbers
GetHuman816581 did not yet indicate what SunTrust Bank should do to make this right.
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SunTrust Bank

Customer service issue
Reported by GetHuman816581
Jun 24th, 2018 - 4 mons ago
I have an issue with SunTrust Bank too
Not resolved
Seen by 3 customers so far
Similar issue to 207 others
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Items needed
PIN on Account
Account Holder Name
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Account Number
Timeline
GetHuman816581 started working on this issue
Jun 24th 10:29pm