I'm trying to update my phone number on my account and check my balance

GetHuman628091's Update Account Information issue with SunTrust Bank from April 2018

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Help with my SunTrust Bank issue
Before contacting them, items GetHuman628091 may need:
PIN on Account, Account Holder Name, Phone Number, Email on Account, Billing Address, Last 4 of Social Security, and Account Number
GetHuman628091's next move: have a SunTrust Bank rep call.
Always use the GetHuman Phone tocall SunTrust Bank. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman628091's own words:
The problem I ran into: I'm trying to update my phone number on my account and check my balance
I trust that SunTrust Bank will make this right and come up with a resolution that is fair.
Help with my SunTrust Bank issue
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SunTrust Bank

Update Account Information issue
Reported by GetHuman628091
Apr 25th, 2018 - 3 mons ago
I have an issue with SunTrust Bank too
Not resolved
Seen by 6 customers so far
Similar issue to 267 others
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Timeline
GetHuman628091 started working on this issue
Apr 25th 4:22pm