Can’t withdraw cash or make debit card purchase

GetHuman743147's customer service issue with SunTrust Bank from June 2018

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Help with my SunTrust Bank issue
Before contacting them, items GetHuman743147 may need:
PIN on Account, Account Holder Name, Phone Number, Email on Account, Billing Address, Last 4 of Social Security, and Account Number
GetHuman743147's next move: have a SunTrust Bank rep call.
Always use the GetHuman Phone tocall SunTrust Bank. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman743147's own words:
The problem I ran into: Can’t withdraw cash or make debit card purchase
I trust that SunTrust Bank will make this right and come up with a resolution that is fair.
Help with my SunTrust Bank issue
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SunTrust Bank

Customer service issue
Reported by GetHuman743147
Jun 2nd, 2018 - 21d ago
I have an issue with SunTrust Bank too
Not resolved
Seen by 2 customers so far
Similar issue to 61 others
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Timeline
GetHuman743147 started working on this issue
Jun 2nd 6:54pm