Automated system would not accept my loan number - Call you - That’s the only reference...

GetHuman608397's customer service issue with SunTrust Bank from April 2018

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The issue in GetHuman608397's own words
Call you ... Automated system would not accept my loan number
That’s the only reference number I had
To provide more options for customers to select from
I have an issue with SunTrust Bank too
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SunTrust Bank

Loan documents
Customer service issue
Reported by GetHuman608397
Apr 18th, 2018 - 8 mons ago
I have an issue with SunTrust Bank too
Not resolved
Seen by 5 customers so far
Similar issue to 754 others
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GetHuman608397 started working on this issue
Apr 18th 5:12pm