IN NEED OF SERVICE!

GetHuman-aaescami's customer service issue with SunRun from September 2020

Help with my SunRun issue
Before contacting them, items GetHuman-aaescami may need:
Account holder name, Account number, and Billing address
The issue in GetHuman-aaescami's own words
CONNECT THE WIRES TO THE ELETERICAL BOX ... I've had my solar panels going * months right now and what I've been told*is that Edison is waiting for payment on a part called: Heat Meter adapter to connect to the eletrical box - But like I said we are going on * MONTHS!! - I personally could of walked to the company and bought the part and installed it myself by now! - I can't talk to anyone to get this going! - Not even my salesman Alan Pinto I've called him with no response and texted him as well. I'm believing this installment was a complete hoax! - My cellphone number is (***) ***-**** - I live at **** Paisley Ave. Hesperia,Ca. ***** - The account number is under my wife's number (***)***-**** - You can contact us at one of these numbers. This message is for: Manager Chelsea Gerts
WE ARE GOING ON * MONTHS SINCE THE INSTALLATION BUT NO CONNECTION TO THE ELETRIC BOX
HOOK ME UP!
A CONNECTION
I HAVE BEEN TRYING FOR * MONTHS TO CONNECT THE WIRES TO THE ELETRIC BOX!
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SunRun

SOLAR PANEL INSTALLATION
Customer service issue
Reported by GetHuman-aaescami
Sep 28th, 2020 - 2 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 33 others
0 customers following this

Timeline

GetHuman-aaescami started working on this issue
Sep 28th, 2020 7:13pm
GetHuman-aaescami indicated the issue is not fixed yet.
Sep 28th, 2020 7:14pm
GetHuman-aaescami shared this issue with others over email
Sep 28th, 2020 7:17pm