I called Thursday because my system has error code *x*b. The rep was not knowledgeable...

GetHuman5060261's customer service issue with SunRun from July 2020

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The issue in GetHuman5060261's own words
I called Thursday because my system has error code *x*b. The rep was not knowledgeable and some was supposed to call me to come out. Our temps are high and we have to run the air, I am watching my electric bill go up and I am very unhappy ** *She said she would put it as priority. I just called again and it just a busy signal. When I called on Thursday I was on hold for over ** min. *I have giving you guys great reviews and have referred people to you and for that I’m going to get slammed with a high electric bill.

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SunRun

Customer service issue
Reported by GetHuman5060261
Jul 13th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 24 others
0 customers following this

Timeline

GetHuman5060261 started working on this issue
Jul 13th 4:47pm
GetHuman5060261 shared this issue with friends on Facebook
Jul 13th 4:47pm

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