SunRun is no help in its part in addressing my roof leak with potentially faulty the installment of the solar

GetHuman4113247's customer service issue with SunRun from December 2019

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The issue in GetHuman4113247's own words
talk to customer service ... pls call me regarding my roof leak. roofer said you must get involved before they can fix anything. i need someone to contact me. thx
Installment of solar likely to have caused my rook leak. They will not call me or advise on someone to remove panels so roof can be repaired.

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SunRun

roof leak
Customer service issue
Reported by GetHuman4113247
Dec 17th, 2019 - 10 months ago
Not resolved
Seen by 17 customers so far
Similar issue to 31 others
0 customers following this

Timeline

GetHuman4113247 started working on this issue
Dec 17th, 2019 9:31pm
GetHuman4113247 indicated the issue is not fixed yet.
Dec 21st, 2019 1:12am
GetHuman4113247 indicated the issue is not fixed yet.
Dec 21st, 2019 2:27am