SunRun Customer Service

Contact SunRun & solve common issues

Use SunRun's Phone Number

SunRun's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Contacting SunRun customer support

Below you can compare and contrast the 3 ways to contact SunRun by looking at which ones are the fastest and which ones other customers recommend the most for solving SunRun customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact SunRun across the following channels: Phone, Web.

Phone number / contactWaitVotes
855-478-6786
Sunrun Care
4 mins70
844-321-6937
Solar
4 mins47
Online Help at sunrun.com
Contact Us
< 2 hrs9

Recent reasons customers contacted SunRun:

I've had my solar panels going * months right now and what I've been told*is that Ediso...
i am living in yonkers ***** . ** byron ave. we have an issue from march ****. we calle...
My sun run solar panels were down for a week or tow and they came out and put a new inc...
August *, *****My inverter failed on *********. I talked to your representative about...
Hello, the light sockets in both my Dinning Room and Kitchen have gone out. The only ap...
pls call me regarding my roof leak. roofer said you must get involved before they can f...
you installed my solar system and i am now having a roof leak. the roofer said i must c...
HOW CAN I GET A COPY OF MY SOLAR CONTRACT?
Since installing solar panels from Sunrun I continue to receive electric bills from So...
About * or * months ago I got solar panels installed and I'm still waiting for them to...
I am being charged for my electricity. I called last month because you were supposed t...
My lights are out, and we have a elderly person here on a feeding tube
How do we report an outage, I can't get it touch with anyone!!!
I had a claim opened on Sept *th to have my solar removed from my home to replace the r...
I have been with SunRun since January *,****. I am so unhappy with the solar system. I...

Help me with my issue

Does GetHuman work with SunRun?

GetHuman does not work with SunRun's customer support operations, directly or in any other way. GetHuman has no partnership or relation to SunRun at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check SunRun's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting SunRun at a Glance

SunRun has no chat option
SunRun has no customer email
SunRun has 1 help forum
SunRun has no twitter handle
SunRun has no facebook page
Contact information overview

Contacting Other Companies

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