I had a claim opened on Sept *th to have my solar removed from my home to replace the r...

GetHuman-gilhna's customer service issue with SunRun from November 2018

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The issue in GetHuman-gilhna's own words
I had a claim opened on Sept *th to have my solar removed from my home to replace the roof. on Sept ** th a sun run crew removed my solar.... The roofing job was completed on Oct * st .... Ive still no solar.... Ive tried reaching out to Connor my Sun Run field rep ... He does not respond ... I call the Customer service line and have been on hold for two hours now ! Ive emailed DeNae the original rep who set up my claim and was my point of contact ... Crickets there too! Your Customer Service is truly the worst ive ever seen and Im begining to get upset.... Id truly appreciate service on my Home to close this issue out **Gil Dickason***** *Fox Ridge Way *Upland Ca *******Call Back * ***-***-****

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Customer service issue
Reported by GetHuman-gilhna
Nov 7th, 2018 - 4 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 31 others
0 customers following this


GetHuman-gilhna started working on this issue
Nov 7th, 2018 7:21pm

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