I am a Sunlife client with access id ************ and when trying to access my account...

GetHuman-bkradatu's customer service issue with SunLife Financial (Canada) from October 2018

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The issue in GetHuman-bkradatu's own words
I am a Sunlife client with access id ************ and when trying to access my account the challenge question was "Where did you first meet your spouse and I said Toluca but I was told that it did not match your records. A telephone number was provided which was *-***-***-**** which I was not able to make work perhaps I am in Mexico. What do I have to do while here in Mexico in order to access my account.*Best regards,**Bruno Konrad Radatus
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SunLife Financial (Canada)

Customer service issue
Reported by GetHuman-bkradatu
Oct 19th, 2018 - 3 mons ago
I have an issue with SunLife Financial (Canada) too
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Seen by 2 customers so far
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GetHuman-bkradatu started working on this issue
Oct 19th, 2018 6:44pm