I bought your Sunbean Premium Heated Mattress Pad King size, and Its not working. I liv...

GetHuman5462765's Returns issue with SunBeam from November 2020

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The issue in GetHuman5462765's own words
I bought your Sunbean Premium Heated Mattress Pad King size, and Its not working. I live in Minnesota so I take it off in the spring and put it back on in the Fall. I store the pad in the original box from when I bought it. Limited Warranty says * years. My original receipt is dated **-**-****.We have tried unplugging and replugging however nothing happens. I tried to call *-***-***-**** and *-***-***-**** and the offices aren't open maybe because its on the weekend. How can I get my Heated Mattress pad replaced. I bought at Costco in Maple Grove MN. the serial number on the pad is K***LT************D**K**.

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SunBeam

Returns issue
Reported by GetHuman5462765
Nov 14th, 2020 - 2 months ago
I have an issue with SunBeam too
Not resolved
Seen by 2 customers so far
Similar issue to 140 others
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Timeline

GetHuman5462765 started working on this issue
Nov 14th, 2020 4:43pm
GetHuman5462765 indicated the issue is not fixed yet.
Nov 15th, 2020 9:03pm