I bought your Sunbean Premium Heated Mattress Pad King size, and Its not working. I liv...

GetHuman5462765's Returns issue with SunBeam from November 2020

Help with my SunBeam issue
First: share to improve GetHuman5462765's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5462765 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman5462765's own words
I bought your Sunbean Premium Heated Mattress Pad King size, and Its not working. I live in Minnesota so I take it off in the spring and put it back on in the Fall. I store the pad in the original box from when I bought it. Limited Warranty says * years. My original receipt is dated **-**-****.We have tried unplugging and replugging however nothing happens. I tried to call *-***-***-**** and *-***-***-**** and the offices aren't open maybe because its on the weekend. How can I get my Heated Mattress pad replaced. I bought at Costco in Maple Grove MN. the serial number on the pad is K***LT************D**K**.

GetHuman5462765 did not yet indicate what SunBeam should do to make this right.

How GetHuman5462765 fixed the problem

We are waiting for GetHuman5462765 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get SunBeam's attention and get better help faster. Tap below to get started.
Having SunBeam issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

SunBeam

Returns issue
Reported by GetHuman5462765
Nov 14th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 140 others
0 customers following this

Timeline

GetHuman5462765 started working on this issue
Nov 14th, 2020 4:43pm
GetHuman5462765 indicated the issue is not fixed yet.
Nov 15th, 2020 9:03pm