Status of issueunknown d*t no response from Sunbeam upon supplying required data!

GetHuman2601263's Returns issue with SunBeam from March 2019

15 views | 313 similar | 0 following
Help with my SunBeam issue

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Top Tip from another customer
If you are looking for a full refund for an item purchased you will need to return the item within 30 days of the purchase.
The issue in GetHuman2601263's own words
Return for or receive a replacement. It was not returned w*in ** days of purchase d*t not used w*in that time period.*The person who wrote that I didn't tell Sunbeam what I wanted needs to re-read my initial email in which I specifically ask if I could return it for a replacement! ... A sunbeam heating massage pad purchased online in Dec for Christmas gift has been used only few times ... massage does not work. *May I return it to you for a replacement?*A replacement is not available in local stores - Target, CVS Pharmacy.*Please advise.
That Sunbeam product not available in local stores.
I am asking for a replacement ... item used only *-* times and worked great.
Double checked plug-ins.
How GetHuman2601263 fixed the problem

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SunBeam

Massaging heating pad
Returns issue
Reported by GetHuman2601263
Mar 27th, 2019 - 2 years ago
Fixed
Seen by 15 customers so far
Similar issue to 313 others
0 customers following this
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Timeline

GetHuman2601263 started working on this issue
Mar 27th, 2019 1:06am
GetHuman2601263 confirmed the issue is fixed. Hooray!
Mar 30th, 2019 3:03pm
GetHuman2601263 confirmed the issue is fixed. Hooray!
Mar 30th, 2019 3:05pm
GetHuman2601263 indicated the issue is not fixed yet.
Mar 30th, 2019 3:05pm
GetHuman2601263 indicated the issue is not fixed yet.
Mar 30th, 2019 3:14pm
GetHuman2601263 indicated the issue is not fixed yet.
Mar 30th, 2019 3:16pm
GetHuman2601263 indicated the issue is not fixed yet.
Mar 30th, 2019 3:16pm
GetHuman2601263 indicated the issue is not fixed yet.
Mar 30th, 2019 3:16pm
GetHuman2601263 indicated the issue is not fixed yet.
Mar 30th, 2019 3:18pm