I received a new optimum by altice and packing slip shows sudenlink by altice. Was deli...

GetHuman-opipkins's customer service issue with SuddenLink from August 2020

1 view | 3347 similar | 0 following
Help with my SuddenLink issue
Next: our robot will wait on hold for GetHuman-opipkins to get a SuddenLink rep on the line!
Always use the GetHuman Phone to call SuddenLink. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman-opipkins's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-opipkins may need:
Username, Password, Email address on the account, Name on the account, Phone number on the account, and Address on the account
The issue in GetHuman-opipkins's own words
I received a new optimum by altice and packing slip shows sudenlink by altice. Was delivered to me by FEDEX. order date:********** **:**:**AMorder no : ******** Customer ref: *****. Part number SKUAMPSBDV **,Description AMPLIFY SOUND BOX SBDV**,serial number****DA**ED**. My name is Orvie Pipkins, **** walnut st. Muskogee Ok*****. I didnot order is equipment. Suddenlink needs to pay for returned sound box. Please let me know if you have any questions . Once again I did not place this order.

GetHuman-opipkins did not yet indicate what SuddenLink should do to make this right.

I have an issue with SuddenLink too
How GetHuman-opipkins fixed the problem

We are waiting for GetHuman-opipkins to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common SuddenLink customer problems.
How Do I Get Device Support from Suddenlink?How Do I Recover My Account Access to Suddenlink?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I got new service and my altice*suddenlink remote will not access regular TV in m...I am a new Suddenlink customer for Internet service. I was offered the Altice Mo...We ordered altice one but no contactI have Suddenlink cable service and high speed internet with Altice One combo cab...Altice One modem doesn’t not work. ** days without internet and nobody from Sudde...Received a opyimum by altice order date**********,order no.********, customer ref....I need to print a label to return an Altice box.I was scheduled to have a altice Mimi installed on Monday ****, the device man we...I am trying to reset my password on my altice wifi, the one on the box is showin...Cannot change channels or volume on new Altice Box or bring up anything else (DVR...
Do you have a customer issue as well?
We can help you get SuddenLink's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having SuddenLink issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-opipkins fixes it.
This email address isn't valid

SuddenLink

Customer service issue
Reported by GetHuman-opipkins
Aug 21st, 2020 - 8 months ago
I have an issue with SuddenLink too
Not resolved
Seen by 1 customer so far
Similar issue to 3347 others
0 customers following this
Follow this issue to see how it gets fixed

Timeline

GetHuman-opipkins started working on this issue
Aug 21st, 2020 11:25pm