I am helping my friend to communicate with you. Her name is Alice Ellingson, account nu...

GetHuman5064190's customer service issue with SuddenLink from July 2020

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The issue in GetHuman5064190's own words
I am helping my friend to communicate with you. Her name is Alice Ellingson, account number ********* for service at *** Sunset Drive Lot ***. Her phone number is ***-***-****. There are two issues:**. Auto pay and paperless billing are neither one working out for her. She requests that you mail paper bills through the U.S. Postoffice to her address - *** Sunset Drive, Lot ***, Sedona, AZ *****.**. Because of the Covid virus, Alice has been stuck in Alaska and probably will be until early next year when a vaccine is developed. Since she is not there, can you please suspend the service until she returns, but leave the equipmentin place for a minimal monthly charge.*Please email Alice at *****@***.com and she can forward me a copy. Please just send me an acknowledgement you received this at my email below.

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Customer service issue
Reported by GetHuman5064190
Jul 14th, 2020 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 2713 others
0 customers following this


GetHuman5064190 started working on this issue
Jul 14th, 2020 3:53pm