I am helping my friend to communicate with you. Her name is Alice Ellingson, account nu...

GetHuman5064190's customer service issue with SuddenLink from July 2020

Help with my SuddenLink issue
First: share to improve GetHuman5064190's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5064190 may need:
Username, Password, Email address on the account, Name on the account, Phone number on the account, and Address on the account
The issue in GetHuman5064190's own words
I am helping my friend to communicate with you. Her name is Alice Ellingson, account number ********* for service at *** Sunset Drive Lot ***. Her phone number is ***-***-****. There are two issues:**. Auto pay and paperless billing are neither one working out for her. She requests that you mail paper bills through the U.S. Postoffice to her address - *** Sunset Drive, Lot ***, Sedona, AZ *****.**. Because of the Covid virus, Alice has been stuck in Alaska and probably will be until early next year when a vaccine is developed. Since she is not there, can you please suspend the service until she returns, but leave the equipmentin place for a minimal monthly charge.*Please email Alice at *****@***.com and she can forward me a copy. Please just send me an acknowledgement you received this at my email below.

GetHuman5064190 did not yet indicate what SuddenLink should do to make this right.

How GetHuman5064190 fixed the problem

We are waiting for GetHuman5064190 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common SuddenLink customer problems.
How Do I Get Device Support from Suddenlink?How Do I Recover My Account Access to Suddenlink?
Do you have a customer issue as well?
We can help you get SuddenLink's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having SuddenLink issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

SuddenLink

Customer service issue
Reported by GetHuman5064190
Jul 14th, 2020 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 2713 others
0 customers following this

Timeline

GetHuman5064190 started working on this issue
Jul 14th 3:53pm