An R&L delivery truck yanked the internet cable line down from the utiliy pole on june...

GetHuman-suzyqt's customer service issue with SuddenLink from June 2020

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The issue in GetHuman-suzyqt's own words
An R&L delivery truck yanked the internet cable line down from the utiliy pole on june **th. I called Suddenlink reported it. The soonest they could schedule someone to come out was the **th. I stayed home all day the **th and no one showed up. I called Suddenlink **th finally got through and of course they apologized and said that there was an outage reported in my area and it should be resolved estimating atound *pm. No one came by. Here I am trying to get through again. I went through the phone thing and requested them to call me when it got to be my turn which was estimated to be ** min. I got the call and answered but before. I got to talk to anyone I was disconnected. I have been having to stay home since mid March trying to to work from here. My internet service is very crucial.

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SuddenLink

Customer service issue
Reported by GetHuman-suzyqt
Jun 22nd, 2020 - 8 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 2447 others
0 customers following this

Timeline

GetHuman-suzyqt started working on this issue
Jun 22nd, 2020 8:18pm
GetHuman-suzyqt indicated the issue is not fixed yet.
Jun 23rd, 2020 4:06am