I do not have access to my Suddenlink primary email address. Due to the Suddenlink "upg...

GetHuman3567184's customer service issue with SuddenLink from September 2019

Help with my SuddenLink issue
The issue in GetHuman3567184's own words
I do not have access to my Suddenlink primary email address. Due to the Suddenlink "upgrade" my log in credentials are not working. I'm getting the message " can't be authenticated" whenever I try to log in. My user name and password are correct. I need help from Suddenlink to be able to access my Primary email address. This problem has now been going on for about two weeks.
GetHuman3567184 did not yet indicate what SuddenLink should do to make this right.
I have an issue with SuddenLink too
How GetHuman3567184 fixed the problem
Paid a visit to the Suddenlink main office in my area and spoke with a real person. My password was reset in a few minutes and it was finished.
Please help with my SuddenLink issue
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SuddenLink

Customer service issue
Reported by GetHuman3567184
Sep 10th, 2019 - a mon ago
I have an issue with SuddenLink too
Fixed
GetHuman3567184 shared how to fix
Seen by 7 customers so far
Similar issue to 3109 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Phone number on the account
Address on the account
Timeline
GetHuman3567184 started working on this issue
Sep 10th 8:48pm
GetHuman3567184 indicated the issue is not fixed yet.
Sep 11th 3:05pm
GetHuman3567184 indicated the issue is not fixed yet.
Sep 12th 6:41pm
GetHuman3567184 confirmed the issue is fixed. Hooray!
Sep 14th 8:58pm