Please, Please, Please help! ! ! Have been trying to get this problem taken care of f...

GetHuman1101567's customer service issue with SuddenLink from September 2018

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The issue in GetHuman1101567's own words
Please, Please, Please help! ! ! Have been trying to get this problem taken care of for month or more. Husband has had Parkinsons Disease for ** years and we depend on TV. Check my account then you can see how many times I HAVE CALLED FOR SUPPORT, YESTERDAY CALLED * TIMES AND STILL NO RESOLUTION . TECH HAS BEEN OUT TWICE SOMETIMES i WOULD GET A RECORDED MESSAGE AND THEN YOU WERE NOT PERMITTED TO LEAVE A MESSAGE. CLICK, CLICK, CLICK! ! ! bill is due today. I was told to call and get credit for all the days that television was messed up. I know that it was a good * weeks on and off that we have experienced issues. A A big inconveince. Please let me know what amount I need to pay. bill is due today. THANKS FOR ANY HELP YOU CAN GIVE WITH THIS PROBLEM.

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SuddenLink

Customer service issue
Reported by GetHuman1101567
Sep 6th, 2018 - 2 years ago
Fixed
Seen by 5 customers so far
Similar issue to 426 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number

Timeline

GetHuman1101567 started working on this issue
Sep 6th, 2018 9:15am
GetHuman1101567 indicated the issue is not fixed yet.
Sep 6th, 2018 11:46am
GetHuman1101567 indicated the issue is not fixed yet.
Sep 6th, 2018 11:49am
GetHuman1101567 indicated the issue is not fixed yet.
Sep 6th, 2018 11:51am