My internet goes out sometimes for ** or ** minutes and then comes back on it’s own. So...
GetHuman-phico's customer service issue with SuddenLink from August 2018
Help with my SuddenLink issue
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My internet goes out sometimes for ** or ** minutes and then comes back on it’s own. Sometimes it will be off for several hours. I have turned off the modem sometimes for several minutes and sometimes for several hours, but it did not help. The internet would come back on when it wanted to. This has been happening now for several months, but the occurrences are getting much more frequent. Would it help to change the modem? I believe there is a SuddenLink store in the area where I can go to swap out the modem.
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