I have to reset my modem anywhere from *-** times a day and I am getting extremely agitated with this situation.

GetHuman1033785's customer service issue with SuddenLink from August 2018

Help with my SuddenLink issue
The issue in GetHuman1033785's own words
Get my service fixex ... A technician was to arrive between *-*pm. It is now *:** and we have not seen or heard from anyone. We had plans that we cancelled to be here.**I called customer service and found out that the tech couldn’t work us in but did not have the common courtesy to let us know he wasn’t coming so we wasted our entire evening. Incredibly poor service e on the part of your technical group.
We cancelled our plans and spent our Friday waiting on someone to show up.
I want someone here tomorrow to make this right
We have been with suddenlink for many years
Still not fixed
I have an issue with SuddenLink too
How GetHuman1033785 fixed the problem
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SuddenLink

Internet
Customer service issue
Reported by GetHuman1033785
Aug 25th, 2018 - 4 mons ago
I have an issue with SuddenLink too
Fixed
Seen by 12 customers so far
Similar issue to 374 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman1033785 started working on this issue
Aug 25th 12:18am
GetHuman1033785 indicated the issue is not fixed yet.
Aug 25th 1:19am
GetHuman1033785 indicated the issue is not fixed yet.
Aug 25th 2:34am
GetHuman1033785 indicated the issue is not fixed yet.
Aug 25th 2:34am
GetHuman1033785 indicated the issue is not fixed yet.
Aug 25th 9:06pm
GetHuman1033785 indicated the issue is not fixed yet.
Aug 26th 1:21am
GetHuman1033785 indicated the issue is not fixed yet.
Aug 26th 1:22am
GetHuman1033785 indicated the issue is not fixed yet.
Aug 26th 1:22am
GetHuman1033785 indicated the issue is not fixed yet.
Aug 29th 2:06am