First technician put cable in the right place, when hooking up my internet cable...it w...

GetHuman974809's customer service issue with SuddenLink from August 2018

7 views
 | 
324 similar
 | 
0 following
Help with my SuddenLink issue
Next: our robot will wait on hold for GetHuman974809 to get a SuddenLink rep on the line!
Always use the GetHuman Phone tocall SuddenLink. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman974809's own words
First technician put cable in the right place, when hooking up my internet cable...it was on ground, but was around the driveway.*Second person dug up my driveway! Made a mess of my new gravel and took a short cut, putting it in the gravel. I will be driving on this everyday. This is ** gravel, so it will destroy the cable. I am putting more gravel on the driveway too. So, WHEN, not if...they come out to put New cable in (and interrupt my internet service), They will also TEAR UP my new driveway! This is unacceptable.*Someone needs to come back out and put the cable in the dirt ground, around the driveway. Do it right the First time, it's cheaper and keeps customers happy.*Will someone comfirm receipt of this email and compliance to correct the problem?*Thank you,*Vickie Ladd**** Greystone*Russellville, AR
GetHuman974809 did not yet indicate what SuddenLink should do to make this right.
I have an issue with SuddenLink too
How GetHuman974809 fixed the problem
We are waiting for GetHuman974809 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common SuddenLink customer problems.
How Do I Get Device Support from Suddenlink?How Do I Recover My Account Access to Suddenlink?
Do you have a customer issue as well?
We can help you get SuddenLink's attention and get better help faster. Tap below to get started.
Having SuddenLink issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman974809 fixes it.
This email address isn't valid

SuddenLink

Customer service issue
Reported by GetHuman974809
Aug 10th, 2018 - a yr ago
I have an issue with SuddenLink too
Fixed
Seen by 7 customers so far
Similar issue to 324 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman974809 started working on this issue
Aug 10th, 2018 12:56pm
GetHuman974809 indicated the issue is not fixed yet.
Aug 10th, 2018 1:58pm