My internet isn’t working and I’ve paid the bill. No lights on the modem. I waited on h...

GetHuman820455's customer service issue with SuddenLink from June 2018

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The issue in GetHuman820455's own words
My internet isn’t working and I’ve paid the bill. No lights on the modem. I waited on hold for an hour already for someone to tell me that i need to bring it into the store even though the store is closed. I’m ready to cancel my service and switch to another company.
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SuddenLink

Customer service issue
Reported by GetHuman820455
Jun 25th, 2018 - 4 mons ago
I have an issue with SuddenLink too
Not resolved
Seen by 4 customers so far
Similar issue to 173 others
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Timeline
GetHuman820455 started working on this issue
Jun 25th 11:16pm