So the night of *-*-** we have a terrible storm and I lose cable. The next afternoon wh...

GetHuman-snazzees's customer service issue with SuddenLink from June 2018

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The issue in GetHuman-snazzees's own words
So the night of *-*-** we have a terrible storm and I lose cable. The next afternoon when still not fixed I call them to report my internet was down and their cable lines on the telephone poles were ripped off and lying on the ground the whole block. So at *** this morning I call to find out when they might be coming and I get digitally told I have an appt in two more days for them to fix their own lines. Then the phone number tells me due to the high volume of outages in the area I cant talk to a representative and hangs up on me. I tried five different phone numbers with the exact same response. This is terrible service and why do I need an appointment for Suddenlink to fix their own lines?
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SuddenLink

Customer service issue
Reported by GetHuman-snazzees
Jun 5th, 2018 - a yr ago
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GetHuman-snazzees started working on this issue
Jun 5th, 2018 4:19pm