I visited Subway Outlet (Sector **, Faridabad, Haryana, India) on **th Aug **** around...

GetHuman5169946's Complaint issue with Subway from August 2020

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The issue in GetHuman5169946's own words
I visited Subway Outlet (Sector **, Faridabad, Haryana, India) on **th Aug **** around **:**pm and after waiting for my turn at the veg counter, I ordered one Veg Shami subway. I saw that the veg counter was also being used for non veg items. I objected and asked have subway started using same counter for veg and non veg items? The executive said Yes, hence I cancelled my order and returned. I... ... I visited Subway Outlet (Sector **, Faridabad, Haryana, India) on **th Aug **** around **:**pm and after waiting for my turn at the veg counter, I ordered one Veg Shami subway. I saw that the veg counter was also being used for non veg items. I objected and asked have subway started using same counter for veg and non veg items? The executive said Yes, hence I cancelled my order and returned. I was disappointed with the response from the executive and was not happy with brand like subway staring such practice. I again called the executive through telephone and asked why you are preparing both veg and non veg food from same counter, to which the executive said you have already cancelled the order and we have only one counter operation for both veg and non veg items and this as per the directions of the store manager and franchise. I was unhappy with this response - totally unprofessional, no apology and brand like subway getting diluted. I will not recommend this outlet to my near and dears, ever.
One counter operation for both veg and non veg items and this as per the directions of the store manager and franchise. I was unhappy with this response - totally unprofessional, no apology and brand like subway getting diluted. I will not recommend this outlet to my near and dears, ever.
Professional staff, brand like subway not being compromised
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Subway

Ordered Veg Shami subway
Complaint issue
Reported by GetHuman5169946
Aug 17th, 2020 - 2 years ago
Not resolved
Seen by 172 customers so far
Similar issue to 305 others
0 customers following this

Timeline

GetHuman5169946 started working on this issue
Aug 17th, 2020 5:47am