I went in to my Subway today to order the Buy One Get One free...after pulling it up on...

GetHuman4429392's customer service issue with Subway from March 2020

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The issue in GetHuman4429392's own words
I went in to my Subway today to order the Buy One Get One free...after pulling it up on my phone,and showed the guy at the counter,I told him I wanted the * sandwiches..he clicked on some things on the phone and then mentioned coupons..I said no,its the BOGO...he said we don't do that here.I said OK and left...when I get home I see where I was charged $**.** cents for something that I didn't get! I'N NOT SURE HOW THIS SITE WORKS...CAN SOMEONE TELL ME WHAT I NEED TO DO NEXT.THANKS
I want my bank card refunded $**.**
I have called Subway *** number and cannot get anyone to answer.I called the store where this happened and was treated like dirt.And was told they couldn't do anything about it. I have left messages on the FB Subway page,no response.I want my money back!
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Subway

Customer service issue
Reported by GetHuman4429392
Mar 5th, 2020 - a year ago
Not resolved
Seen by 33 customers so far
Similar issue to 226 others
0 customers following this

Timeline

GetHuman4429392 started working on this issue
Mar 5th, 2020 10:55pm
GetHuman4429392 indicated the issue is not fixed yet.
Mar 6th, 2020 3:31am
GetHuman4429392 indicated the issue is not fixed yet.
Mar 6th, 2020 3:33am
GetHuman4429392 indicated the issue is not fixed yet.
Mar 6th, 2020 3:21pm
GetHuman4429392 indicated the issue is not fixed yet.
Mar 6th, 2020 3:21pm
GetHuman4429392 indicated the issue is not fixed yet.
Mar 6th, 2020 3:44pm
GetHuman4429392 indicated the issue is not fixed yet.
Mar 6th, 2020 3:45pm
GetHuman4429392 indicated the issue is not fixed yet.
Mar 6th, 2020 3:49pm
GetHuman4429392 indicated the issue is not fixed yet.
Mar 6th, 2020 5:57pm
GetHuman4429392 indicated the issue is not fixed yet.
Mar 6th, 2020 11:08pm
GetHuman4429392 indicated the issue is not fixed yet.
Mar 7th, 2020 5:02pm
GetHuman4429392 indicated the issue is not fixed yet.
Mar 8th, 2020 4:22pm
GetHuman4429392 indicated the issue is not fixed yet.
Mar 8th, 2020 11:09pm

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