my boys have both been up to subway on numerous occasions, portland rd weymouth. there...

GetHuman-jasonmid's Complaint issue with Subway from October 2019

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The issue in GetHuman-jasonmid's own words
my boys have both been up to subway on numerous occasions, portland rd weymouth. there are amazing staff except one very very rude lady called Charlie. my youngest sin is shy and speaks quietly, she stands and is so inpatient, just repeating the word 'what' really loudly at him. this is obviously very embarrassing for him and he now refuses to go up there. my older son goes there like he dis today and she refuses to speak. handing him things and actually looks away. i went up to speak to her about this and she was rude, aggressive. there was an amazing man called kai that worked there and when kai and charlie worked together she was nothing but rude to him. it is very sad for your company to lose such an kind and helpful employee. i live just around the corner from the shop and my sons, their friends and myself will just do not go in there when she is working from now on. i have never complained about a shop employee before but i deeply believe she is not only upsetting people but is a very bad face to your company. i also suggest she writes her name on her badge and doesnt have it scribbled out as she has at the moment. *i would love her to be retrained or in a perfect world work somewhere else.*i really look forward to hearing from you.*many thanks*misty middleton

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Subway

Complaint issue
Reported by GetHuman-jasonmid
Oct 26th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 718 others
0 customers following this

Timeline

GetHuman-jasonmid started working on this issue
Oct 26th, 2019 2:02pm
GetHuman-jasonmid confirmed the issue is fixed. Hooray!
Oct 27th, 2019 5:36pm
GetHuman-jasonmid confirmed the issue is fixed. Hooray!
Oct 27th, 2019 5:39pm
GetHuman-jasonmid indicated the issue is not fixed yet.
Oct 27th, 2019 5:39pm