I called and ordered food ** minutes before I would be there to pick it up that way I w...

GetHuman-mrsatkin's customer service issue with Subway from November 2018

147 similar
0 following
Help with my Subway issue
Next: our robot will wait on hold for GetHuman-mrsatkin to get a Subway rep on the line!
Always use the GetHuman Phone tocall Subway. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-mrsatkin's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-mrsatkin may need:
Name on the reservation
The issue in GetHuman-mrsatkin's own words
I called and ordered food ** minutes before I would be there to pick it up that way I wouldn't have to wait because I have young children in my car. When I get there the girl tells me that she forgot to make my food. I feel very disrespected and it really upsets me that this is somewhere that I eat often and the people who work there have no respect for their customers at all. And also I would like to add that my husband and I ate there a few weeks ago and the onions were really sour like they were old and flimsy they had no crisp to them you could tell they were old and they were still serving them and putting them on people's food almost halfway through my sandwich I couldn't even eat anymore because it was disgusting. The same night a few hours later I got really sick and stayed sick for * days. I no longer eat their vegetables. Something needs to be done and I expect it to be done soon or I will make sure you lose my business as long as my family is business. And we love Subway don't get me wrong but I'm not going to put my health or my family's health at risk just for Subway sandwich. I would honestly like for you to handle it with the girl who was working today around **. It was an early shift this morning so she still there right now. Thank you for handling this for me and please get back to me and let me know the result. I would still like to be able to go and sit down and enjoy a sandwich with my family but I won't do that until they get their act together. I would hate to have to drive ** miles to the next Subway just to get a decent meal.
GetHuman-mrsatkin did not yet indicate what Subway should do to make this right.
I have an issue with Subway too
How GetHuman-mrsatkin fixed the problem
We are waiting for GetHuman-mrsatkin to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Subway's attention and get better help faster. Tap below to get started.
Having Subway issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mrsatkin fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-mrsatkin
Nov 9th, 2018 - 10 mons ago
I have an issue with Subway too
Not resolved
Seen by 2 customers so far
Similar issue to 147 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-mrsatkin started working on this issue
Nov 9th, 2018 4:30pm