I called and ordered food ** minutes before I would be there to pick it up that way I w...

GetHuman-mrsatkin's customer service issue with Subway from November 2018

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The issue in GetHuman-mrsatkin's own words
I called and ordered food ** minutes before I would be there to pick it up that way I wouldn't have to wait because I have young children in my car. When I get there the girl tells me that she forgot to make my food. I feel very disrespected and it really upsets me that this is somewhere that I eat often and the people who work there have no respect for their customers at all. And also I would like to add that my husband and I ate there a few weeks ago and the onions were really sour like they were old and flimsy they had no crisp to them you could tell they were old and they were still serving them and putting them on people's food almost halfway through my sandwich I couldn't even eat anymore because it was disgusting. The same night a few hours later I got really sick and stayed sick for * days. I no longer eat their vegetables. Something needs to be done and I expect it to be done soon or I will make sure you lose my business as long as my family is business. And we love Subway don't get me wrong but I'm not going to put my health or my family's health at risk just for Subway sandwich. I would honestly like for you to handle it with the girl who was working today around **. It was an early shift this morning so she still there right now. Thank you for handling this for me and please get back to me and let me know the result. I would still like to be able to go and sit down and enjoy a sandwich with my family but I won't do that until they get their act together. I would hate to have to drive ** miles to the next Subway just to get a decent meal.
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Subway

Customer service issue
Reported by GetHuman-mrsatkin
Nov 9th, 2018 - 10 mons ago
I have an issue with Subway too
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Seen by 2 customers so far
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GetHuman-mrsatkin started working on this issue
Nov 9th, 2018 4:30pm