My husband and myself paid for a room in advance at the suburban extended stay hotel of...

GetHuman2891234's Loyalty program issue with Suburban Extended Stay Hotel from May 2019

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The issue in GetHuman2891234's own words
My husband and myself paid for a room in advance at the suburban extended stay hotel off of Wells road only to get here find out they put us in a non-smoking room when we requested a smoking room and this place is disgusting I tried to call three different times to speak to someone at the front desk about this issue and they kept hanging the phone up on me and now there is nobody in the office to help me whatsoever I really need to get a refund for the rest of my stay so I can go somewhere else
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Suburban Extended Stay Hotel

Loyalty program issue
Reported by GetHuman2891234
May 9th, 2019 - a mon ago
I have an issue with Suburban Extended Stay Hotel too
Not resolved
Seen by 2 customers so far
Similar issue to 12 others
0 customers following this
Timeline
GetHuman2891234 started working on this issue
May 9th 6:49am