My family of four (wife, daughter, son, and myself) saw the aadams family movie at ***p...

GetHuman-iszard's Complaint issue with Studio Movie Grill from October 2019

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The issue in GetHuman-iszard's own words
My family of four (wife, daughter, son, and myself) saw the aadams family movie at ***pm. We arrived at ***pm and ordered food at ***pm. The waiter brought out drinks for my wife and i and one lemonade for our son. My daughter had to wait ** minutes for hers. At ***pm, they brought out the entrees and the appetizer at the same time. Appetizers should be first. My son then got his pizza but my daughter didnt. We had to ask the waitress who said she thought it was one pizza. We told her two in the beginning. We have two kids. Dont see how that can be mixed up. My daughters pizza came out ***pm. This was ridiculous. I spoke with Emma F. Server**** who i explained the issues to and she just took off the pizza off the total bill. Honestly, i think this ridiculous and she shouldve done more. It was a bad experience and i spent more time trying to find out what was going on with the food then enjoying the movie. Please contact me in regards to this issue. **Thank you**Brandon iszard**** *** *****Check number: *******Table: T***Server :*****allison*Server: **** emma (pizza refund)

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Studio Movie Grill

Complaint issue
Reported by GetHuman-iszard
Oct 13th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 55 others
0 customers following this


GetHuman-iszard started working on this issue
Oct 13th, 2019 8:58pm
GetHuman-iszard indicated the issue is not fixed yet.
Oct 17th, 2019 4:40pm

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