Good afternoon,*We had purchased tickets for the Detroit Pistons vs. Orlando Magic game...

GetHuman-robstro's Payment Retrieval issue with StubHub from November 2020

Help with my StubHub issue
First: share to improve GetHuman-robstro's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-robstro may need:
Name on account, Email on account, Phone number on account, Order number, and Last 4 digits of card used
The issue in GetHuman-robstro's own words
Good afternoon,*We had purchased tickets for the Detroit Pistons vs. Orlando Magic game to be played in Detroit last March. The game was cancelled due to the season ending and was never rescheduled. We contacted Stubhub at the time and wanted a full refund. We were assured that the funds would be returned to us, but as of yet we have seen no repayment. Can you please follow up with us to let us know when we will be receiving the amount for the * tickets we purchased.*Rob Stroh

GetHuman-robstro did not yet indicate what StubHub should do to make this right.

How GetHuman-robstro fixed the problem

We are waiting for GetHuman-robstro to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common StubHub customer problems.
What Do I Do If I'm Missing My Stubhub Order?How Do I Get Stubhub to Refund a Charge?
Do you have a customer issue as well?
We can help you get StubHub's attention and get better help faster. Tap below to get started.
Having StubHub issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

StubHub

Payment Retrieval issue
Reported by GetHuman-robstro
Nov 1st, 2020 - 9 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 654 others
0 customers following this

Timeline

GetHuman-robstro started working on this issue
Nov 1st, 2020 3:13am

Moving? Compare and Schedule Free.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies