Order *: **********A week ago I had to purchase a ticket at the venue (Still Woozy @ We...

GetHuman3878343's Refund a Charge issue with StubHub from November 2019

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The issue in GetHuman3878343's own words
Order *: **********A week ago I had to purchase a ticket at the venue (Still Woozy @ Webster Hall, Manhattan, NY) because I did not have access to the StubHub ticket or the email in which the ticket was sent to me in any of my email inboxes*folders, even trash*spam. I called the customer service number just now and they said nothing could be done because their records show the ticket was sent to me the day I purchased it but unfortunately could not access it when I needed to the day of the show. When I realized this at the venue, my phone was not functioning normally and the service wasn't letting me complete a call or connect to the chat feature*messenger. I spent nearly $** to just have to purchase another ticket at the event. I'd simply like a refund or maybe StubHub credit?*Thanks, Mia

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StubHub

Refund a Charge issue
Reported by GetHuman3878343
Nov 4th, 2019 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 4417 others
0 customers following this
Items needed
Name on account
Email on account
Phone number on account
Order number
Last 4 digits of card used

Timeline

GetHuman3878343 started working on this issue
Nov 4th, 2019 12:19am
GetHuman3878343 indicated the issue is not fixed yet.
Nov 4th, 2019 12:19am
GetHuman3878343 indicated the issue is not fixed yet.
Nov 4th, 2019 12:19am
GetHuman3878343 indicated the issue is not fixed yet.
Nov 4th, 2019 12:20am
GetHuman3878343 indicated the issue is not fixed yet.
Nov 4th, 2019 12:21am
GetHuman3878343 indicated the issue is not fixed yet.
Nov 4th, 2019 12:21am
GetHuman3878343 indicated the issue is not fixed yet.
Nov 4th, 2019 6:19pm
GetHuman3878343 indicated the issue is not fixed yet.
Nov 4th, 2019 6:19pm

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