I bought tickets to the Alabama Tennessee game (Roll Tide) on October **th and the tick...

GetHuman3797048's customer service issue with StubHub from October 2019

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The issue in GetHuman3797048's own words
I bought tickets to the Alabama Tennessee game (Roll Tide) on October **th and the tickets stated we had “chairback seating” and when we got there we did not have “chairback seating” and we was madder than a mashed cat. We talked with the event staff at Bryant Denny stadium (Home of ** National Titles) and was informed that Stub hub didn’t relay the message to their seating department. We would like atleast a partial refund because we expected a certain product that was not provided. We paid $**** plus for * tickets and didn’t receive what we expected. My wife broke her tailbone a while back and I (Retired Air Force) have a bad back. I am a small business owner and am expected to make things right with customers who don’t not receive what they expected and I would appreciate the same from a company such as Stubhub.

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StubHub

Customer service issue
Reported by GetHuman3797048
Oct 20th, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 4322 others
0 customers following this

Timeline

GetHuman3797048 started working on this issue
Oct 20th, 2019 6:12am

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