My order ******** was for * tickets to the LSU*Florida football game last week. Sectio...

GetHuman-tonymil's customer service issue with StubHub from October 2019

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The issue in GetHuman-tonymil's own words
My order ******** was for * tickets to the LSU*Florida football game last week. Section *** Row ** Seats *,*,*,* ($*,***). I was electronically notified my tickets were being exchanged and upgraded to Section *** Row ** ($****). When we arrived, the seats were obstructed view. I have pictures if you would like me to send them to you. A picture is worth a thousand words. When standing, the roofline obstructed the view so we could only see **% of the field. When sitting down, we could see the field but nothing else (clock, video screens, etc.). As the game approached kick-off, everyone in front stood up. A couple next to us told us they had the seats before and everyone stands up which they did. Two of my party left the game after the *st quarter as they were disappointed and went back to the car. They watched the game at an LSU tailgate. Bottom line...the tickets were a major let down and ****X worse than the original seats on row **.

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Customer service issue
Reported by GetHuman-tonymil
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 4305 others
0 customers following this

Timeline

GetHuman-tonymil started working on this issue
Oct 18th, 2019 5:11pm

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