Hello **I purchased two tickets on stubhub for the Moulin Rouge show for * PM. The app...

GetHuman-tkowta's Refund a Charge issue with StubHub from August 2019

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The issue in GetHuman-tkowta's own words
Hello **I purchased two tickets on stubhub for the Moulin Rouge show for * PM. The app listed this information incorrectly as I meant to purchase tickets for * PM. I am unable to go to the * PM show and am not going to go. Since I was on call with customer service for an hour and on hold for over half of the time, I was not assisted. My father is in the hospital and my mom came back to New York City from a business trip early so that she would be able to see him. I wanted to surprise her with tickets for the * o clock show so that she would feel better since it's favorite movie. I was on call and the woman was not very understanding as I did not want to express this because I would cry over the phone as she was being rude. Please refund me this amount of attempt to get me tickets for the show tonight, I beg you please I can not afford much and this was a lot of money to spend. I was not able to resell the tickets elsewhere because of the assistance I didn't have over the phone. Please at least assist me with a refund.

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StubHub

Refund a Charge issue
Reported by GetHuman-tkowta
Aug 8th, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 3787 others
0 customers following this

Timeline

GetHuman-tkowta started working on this issue
Aug 8th, 2019 6:21pm
GetHuman-tkowta indicated the issue is not fixed yet.
Aug 8th, 2019 10:26pm

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