Game postponed while on vacation

GetHuman-jcrelia's customer service issue with StubHub from August 2019

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The issue in GetHuman-jcrelia's own words
See a baseball game with my son while on vacation ... I live in Las Vegas, Nevada and was on vacation with my son to Dallas*Ft Worth, Texas. I wanted to treat my son to a professional baseball game and bought x* premium seats for the Texas Rangers vs LA Angels game on July * at *pm in Arlington, Texas. The game was rescheduled due to the death of the Angels pitcher. Because it was rescheduled, I have to resell the x* tickets I purchased. The problem is three-fold: *) I live in Las Vegas and can't fly*hotel*car to see game, *) it was rescheduled to a matinee game on August ** at *pm* school is in session and afternoon game in Texas summer heat, meaning no one will be going, and *) no one will pay the premium price for a matinee game.
I was on vacation
I want a refund -or- comprable tickets*credit to something in Las Vegas, Nevada or nearer vicinity.
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StubHub

Baseball game
Customer service issue
Reported by GetHuman-jcrelia
Aug 4th, 2019 - 3 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 3772 others
0 customers following this
Items needed
Name on account
Email on account
Phone number on account
Order number
Last 4 digits of card used

Timeline

GetHuman-jcrelia started working on this issue
Aug 4th, 2019 3:40am
GetHuman-jcrelia indicated the issue is not fixed yet.
Aug 4th, 2019 4:21pm
GetHuman-jcrelia indicated the issue is not fixed yet.
Aug 4th, 2019 5:41pm
GetHuman-jcrelia indicated the issue is not fixed yet.
Aug 4th, 2019 5:41pm
GetHuman-jcrelia indicated the issue is not fixed yet.
Aug 5th, 2019 5:09am
GetHuman-jcrelia indicated the issue is not fixed yet.
Aug 5th, 2019 2:31pm
GetHuman-jcrelia indicated the issue is not fixed yet.
Aug 7th, 2019 2:00pm