Hello, I purchased tickets for a Fleetwood Mac concert last night and when I arrived to...

GetHuman-niccmod's customer service issue with StubHub from March 2019

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The issue in GetHuman-niccmod's own words
Hello, I purchased tickets for a Fleetwood Mac concert last night and when I arrived to the venue I was told that someone was already in my seats and that my tickets were sold to someone else. I contacted stub hub customer service right away and they were extremely helpful. They gave me * different tickets to get into the venue. I was happy that they were able to do that for me so quickly but I was not happy with the new seats they gave me. I hand picked my original seats and was disappointed when I was unable to sit where I originally chose to sit. The new seats were not terrible but I had a horrible time at the concert do to the inconvenience of not being able to get in from the beginning and then the people we had to sit next to were very inconsiderate and rude. The only thing I could think of is how the original seats would have been different and made my experience better. I wish I never purchased tickets through stub hub from the beginning and I will think twice about purchasing through stub hub again in the future. I would really like to get my money back for this mess of a night that I had to deal with due to someone else’s mistake.
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StubHub

Customer service issue
Reported by GetHuman-niccmod
Mar 12th, 2019 - 5 mons ago
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GetHuman-niccmod started working on this issue
Mar 12th 3:37pm