I ordered two tickets to a King Princess concert in Chicago for *** dollars and some ch...

GetHuman2214844's customer service issue with StubHub from February 2019

19 views
 | 
2477 similar
 | 
0 following
Help with my StubHub issue
Next: our robot will wait on hold for GetHuman2214844 to get a StubHub rep on the line!
Always use the GetHuman Phone tocall StubHub. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2214844's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2214844 may need:
Name on account, Email on account, Phone number on account, Order number, and Last 4 digits of card used
The issue in GetHuman2214844's own words
I ordered two tickets to a King Princess concert in Chicago for *** dollars and some change back in November. I saw the charge post to my credit card and didn’t think anything more about the concert it was in January. A couple days before the concert I tried to look for the tickets but couldn’t find them. I figured maybe I needed to pick them up in person. Then night of the concert I’m trying to find some sort of confirmation. There’s none to be found, no tickets but the charge is still on my credit card. These tickets are a birthday present. I call stubhub and I’m so upset to hear them tell me to just repurchase the tickets. But I do because it’s a birthday gift. They never follow up with me on the charge. So I file a dispute with my credit card company, getting increasingly annoyed. The dispute is not successful for whatever reason, but I want my money back for these tickets I never received. And I want a full refund on the second tickets I received since the night was ruined due to the stress and the unnecessary time spent both on that night January **th or **th and up until this point.
GetHuman2214844 did not yet indicate what StubHub should do to make this right.
I have an issue with StubHub too
How GetHuman2214844 fixed the problem
We are waiting for GetHuman2214844 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get StubHub's attention and get better help faster. Tap below to get started.
Having StubHub issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2214844 fixes it.
This email address isn't valid

StubHub

Customer service issue
Reported by GetHuman2214844
Feb 15th, 2019 - 8 mons ago
I have an issue with StubHub too
Not resolved
Seen by 19 customers so far
Similar issue to 2477 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2214844 started working on this issue
Feb 15th 4:43pm