I was trying to sell * hard copy tickets on stubhub. I chose PDF as I thought I could s...

GetHuman-ash_drea's customer service issue with StubHub from January 2019

2315 similar
0 following
Help with my StubHub issue
Next: our robot will wait on hold for GetHuman-ash_drea to get a StubHub rep on the line!
Always use the GetHuman Phone tocall StubHub. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-ash_drea's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ash_drea may need:
Name on account, Email on account, Phone number on account, Order number, and Last 4 digits of card used
The issue in GetHuman-ash_drea's own words
I was trying to sell * hard copy tickets on stubhub. I chose PDF as I thought I could scan them and save as PDF and upload. Once they were sold I was told to upload the tickets. I scanned them and saved as PDF. When I went to upload it said invalid. This is when I was made aware you can’t scan them. It did not say anywhere at the beginning of the process that it had to be an original PDF until the point listed above. I have now been charged $*** which isn’t right. I should not be penalized for this not being communicated from the beginning.
GetHuman-ash_drea did not yet indicate what StubHub should do to make this right.
I have an issue with StubHub too
How GetHuman-ash_drea fixed the problem
We are waiting for GetHuman-ash_drea to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get StubHub's attention and get better help faster. Tap below to get started.
Having StubHub issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would StubHub email you?
This email address isn't valid
Follow this issue
See how GetHuman-ash_drea fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-ash_drea
Jan 16th, 2019 - a mon ago
I have an issue with StubHub too
Not resolved
Seen by 4 customers so far
Similar issue to 2315 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-ash_drea started working on this issue
Jan 16th 1:02am