I was trying to sell * hard copy tickets on stubhub. I chose PDF as I thought I could s...
GetHuman-ash_drea's customer service issue with StubHub from January 2019
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The issue in GetHuman-ash_drea's own words
I was trying to sell * hard copy tickets on stubhub. I chose PDF as I thought I could scan them and save as PDF and upload. Once they were sold I was told to upload the tickets. I scanned them and saved as PDF. When I went to upload it said invalid. This is when I was made aware you can’t scan them. It did not say anywhere at the beginning of the process that it had to be an original PDF until the point listed above. I have now been charged $*** which isn’t right. I should not be penalized for this not being communicated from the beginning.
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