Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1968536 may need:
Name on account, Email on account, Phone number on account, Order number, and Last 4 digits of card used
The issue in GetHuman1968536's own words
I had ordered two tickets to Justin Timberlake that were supposed to be the party pit, unfortunately StubHub called me a couple weeks ago to let me know that those tickets were actually general admission, StubHub told me they would find to party pit tickets and switch them out for me, but when I got an email from StubHub those tickets said general admission also, I’m just trying to figure out what kind of tickets I actually have and what we can do to get the party pit tickets that I originally bought
GetHuman1968536 did not yet indicate what StubHub should do to make this right.
I have an issue with StubHub too
How GetHuman1968536 fixed the problem
We are waiting for GetHuman1968536 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.