Hi,**I bought * tix from StubHub on Oct**th for and event on Dec *st . When we got to t...

GetHuman-sirawans's customer service issue with StubHub from December 2018

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The issue in GetHuman-sirawans's own words
Hi,**I bought * tix from StubHub on Oct**th for and event on Dec *st . When we got to the event , they scanned our tickets and told us those tix were just used an hour ago and they didn’t let us in. We ended up buying * new tickets . *This is NOT ACCEPTABLE. This was f the first time I bought tix from StubHub so I thought you guys were legit and should DEFINITELY have some kind of policy to protect ticket buyers . I spent over $*** for the tickets and that kind of thing should never happen. How does StubHub make me think it’s SAFER to but tickets from Facebook??? That is not right .*Please see the details below for your reference. *Order * **********Order date : **-**-*****Total : $***.***I’m looking forward to your prompt response and of house a refund . **Regards,*Nikki S.
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StubHub

Customer service issue
Reported by GetHuman-sirawans
Dec 6th, 2018 - 6 mons ago
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GetHuman-sirawans started working on this issue
Dec 6th, 2018 6:00pm