I recently sold a pair of tickets to a football game, Order No. *********. The tickets...
GetHuman1638931's customer service issue with StubHub from November 2018
Help with my StubHub issue
Next: our robot will wait on hold for GetHuman1638931 to get a StubHub rep on the line!
Always use the GetHuman Phone tocall StubHub. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1638931's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1638931 may need:
Name on account, Email on account, Phone number on account, Order number, and Last 4 digits of card used
Top Tip from another customer
Your order placed should come with an email or receipt that has a tracking number. You can use the tracking number to find your order and see when it is ready.
The issue in GetHuman1638931's own words
I recently sold a pair of tickets to a football game, Order No. *********. The tickets were sent yesterday via UPS and per the UPS site are scheduled to deliver today. However, your site indicates that the tickets have not been shipped and I am getting emails from you stating I could incur fines for not shipping on time. These tickets shipped with the shipping label you provided and I have a receipt from UPS showing they shipped yesterday. I would appreciate it if you would look into this issue yet today.
GetHuman1638931 did not yet indicate what StubHub should do to make this right.
I have an issue with StubHub too
How GetHuman1638931 fixed the problem
We are waiting for GetHuman1638931 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.