I sold tickets for FACE VALUE to an individual for the UT vs USC game back in Sept. I...
GetHuman-judiwar's customer service issue with StubHub from November 2018
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The issue in GetHuman-judiwar's own words
I sold tickets for FACE VALUE to an individual for the UT vs USC game back in Sept. I FED Ex'd tickets to him and he received them on *******. A day later, the tickets were sold and bought on STUBHUB. STUBHUB has the name of the individual who sold the tickets but won't release it to me. The guy I sold my tickets to thinks I sold them on SH. (I don't have an acct) Now the guy got his money back from Paypal and Paypal has a collection agency after me for $***. I believe this is a scam and StubHub and Paypal are in on it. I am a senior citizen and I simply sold my Longhorn Foundation Season Tickets to a person I thought was a loyal Longhorn Fan for face value. Univ of Texas confirmed the tickets were resold on ******* at *:** pm. Stubhub confirmed this individual is pretty shady and they cancelled his*her account with SH. Never the less, I want my money for the tickets that I legitimately sold. I also want my credit reinstated. I have a case open but Nick from Trust and Security has not gotten back to me. The only people that had the bar code from the original tickets was the person I sold them to and the Univ of Texas. My husband and I have been season ticket holders for ** years. We simply could not go to the game because my ** year old husband had surgery on his leg and we could not walk up the ** rows. We didn't try to make any money on the tickets. But we have been scammed. I contacted my local news network and waiting to hear back from them to do their own investigation. I believe this is a scam and many innocent people are getting taken advantage of. I want to hear back from you asap. Also, I would like the phone number of the corporate office so I can speak to Singh Cassidy!!!! I would like Stubhub to contact Paypal and let them know the name of the person who sold my original tickets so that Paypal can credit my account. Nick from Trust and Security has my case number!!!
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